Connecting Stripe
Your buyers pay directly into your own account. Here is how to connect it — Stripe is the only payment provider.
How the money flows
FacilEvents never receives or holds your ticket money. When someone buys, the payment is processed by YOUR connected Stripe account and lands in YOUR account at that moment.
FacilEvents charges you nothing: £0/month and 0% on tickets; Stripe’s standard processing fee applies on your account. At checkout, attendees can choose to add an optional contribution to FacilEvents — it travels with the payment as Stripe’s application fee and is never part of your revenue or reports. The offerings module is always 0%.
Connecting
Go to Payments in the sidebar. Click Connect Stripe — you will be sent to Stripe to log in and authorise, then brought back. That is all: no keys to copy, no code.
Do not have an account yet? Create one at stripe.com first (free), then connect.
Stripe is the only provider
FacilEvents works with Stripe only: card payments, payment-plan instalments and refunds all go through your connected Stripe account. There is no other provider to switch to.
To change which Stripe account receives your money, reconnect from the Payments screen. Refunds of orders already paid can only be made through the account that took the payment, so do any pending refunds before reconnecting a different account.