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FacilEvents
Help Centre

From zero to selling in a day

The four steps between creating your account and your first ticket sold.

The four steps

When you register, your organisation gets its own site at yourname.facilevents.com immediately. The dashboard shows a checklist with the four steps to go live:

  • Subscribe — start the 14-day free trial (no card needed to register; the subscription starts billing after the trial).
  • Connect payments — link YOUR own SumUp or Stripe account. Ticket money goes straight there; FacilEvents never holds it.
  • Create an event — name, date, page and tickets (see the Events article).
  • Personalise your site — logo, colours and texts (see Branding & domain).

Each step links to the right screen. When all four are done, the checklist disappears.

Where things live

The sidebar groups everything: Dashboard (numbers), Event (events, products, orders, box office, check-in, food counter), Receipts (payments, subscription, offerings) and Account (branding, domain, team, reports).

The event switcher at the top decides which event every screen is about — products, orders and reports are always for the selected event.