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FacilEvents
Help Centre

Subscription, trial and cancelling

What you pay, when billing starts, and how to leave (with your data).

The price

£19.99/month plus 1% of ticket sales — deducted automatically at payment for online Stripe sales; box-office sales are billed on the monthly invoice. The 14-day trial needs no card; billing starts when you subscribe in the Subscription screen.

The price you sign at is the price you keep — future list-price changes do not affect existing customers.

Cancelling and your data

Cancel anytime from the Subscription screen; it takes effect at the end of the current billing cycle. If a payment fails repeatedly, new sales pause until it is sorted — past data stays intact.

Leaving for good? You can export your data in full, and we delete it on request. It is yours.